Managing your orders in online marketing can be a cumbersome task, particularly when you are operating in different regions and countries. Magento makes the management of your ECommerce orders simple and easy. With the order management tools of Magento, customers can re-order any or all the items they had previously ordered by viewing their account history. At the same time, as the administrators, you and your customer service agents will be able to view the complete histories of the orders of all your clients and also create separate order lists in backend operations of your site. Further, you can view, create, edit, and fulfill the orders from your administrative panel, apart from the facility to create invoices, receipts, and records of shipments for all the sales orders. Magento also allows you to create single or multiple invoices, credit memos for refunds where necessary and single or multiple shipments for each order. You can also split the order fulfillment as per your convenience.
Additional Tools of Magento in Order Management
The order management tools of Magento help you in printing invoices and packing slips whenever you desire. You can easily create re-orders from your administration panel for each customer, send notification of the orders to them by email, or generate RSS feeds for all the new orders. Another excellent feature available in Magento for order management is the facility to create your own order call center creation. In this telephonic or call center order management tool, you can create new customers, select all existing customers, view their shopping carts, wishlists, and the items recently ordered by them, offer discounts, and compare lists of products.
You can also assign custom prices for each product and select addresses of customers for these prices and discounts.
Managing Payments for your ECommerce Orders with Magento Tools
Magento allows you integrate different major gateways of payments and utilize alternative methods for payments from Google, Amazon, and PayPal. Customers are also allowed to make payments through checks or money orders when you use Magento for order and payment management. It is also possible to create several additional payment extensions if you opt for Magento Connect. You can integrate payment options with Autorize.net and other payment extensions with the help of Magneto Connect. You can effectively use the variety of gateways offered by PayPal, such as PayPal PayFlow Pro, Website Payments Pro (Direct and Express), Website Payments Pro UK (Direct and Express), and Website Payments Standard of PayPal without any difficulty through the tools of Magento. Similarly, you can utilize the Amazon payment gateways of Amazon Simple Pay and Checkout of Amazon.
Additionally, you can configure the modes of authorization and charge, authorization only, and charge when invoices are created. If you need better tools, you can use the Enterprise and Professional versions of Magento. They help you in creating Customer Store Credits and permit the use of virtual and physical cards and gift certificates. Thus, Magento helps you in all the aspects of your ECommerce order management.